PILLARWORKS

Parking & Property Management — Scenario Walkthrough

Walk-off detection for a parking facility

How computer vision can alert management in real time when someone parks their vehicle and leaves on foot without entering the business.

Real-time alerts when walk-offs occur — not discovered hours later

The Scenario

A paid parking facility attached to a shopping centre sees regular revenue loss from walk-offs: people who pull into a paid stall, park their vehicle, and walk away without paying or entering the adjacent business. Staff catch some of these incidents on review, but the footage is reviewed after the fact — often hours later when the vehicle is long gone. Disputes with property management are hard to resolve without clear evidence.

How It Would Work

Existing lot cameras are connected to a computer vision pipeline that monitors vehicle arrivals in real time. When a vehicle enters a stall, the system begins tracking. If the driver exits the vehicle and walks toward the street rather than toward a business entrance, the system flags the event within seconds.

The alert includes a timestamped image, stall number, and — where available — a license plate read. Management receives a push notification and can act while the vehicle is still present. The event is logged automatically for reporting and dispute resolution.

What You Would Get

  • Real-time alerts on walk-off detection, not post-shift review
  • Timestamped image capture and plate read included in the alert
  • Searchable event log by date, stall, and plate
  • Data for property management reporting and lease dispute resolution
  • No hardware change required in most cases — works with existing camera infrastructure

Why It Matters

Revenue disputes between operators and tenants often come down to "how many walk-offs actually happen." Without a log, it is guesswork. With automated detection, every event is captured, timestamped, and searchable. The operator shifts from reactive to documented — and has data to back any conversation with tenants or property owners.